What this notice covers
This notice describes visits and enquiries on the corporate website of The Tale Company Limited, registered in Thailand as THE TALE CO., LTD. The company is the data controller for this activity under Thailand’s Personal Data Protection Act B.E. 2562 (PDPA). Its registration number is 0105568201225. The contact email is [email protected] and the company address is 75/8 Grand Crystal, Pradit-Manutham Road, Nuanchan, Buengkum, Bangkok 10230, Thailand.
Information involved
When you email us, we receive the address you send from, your name if provided, your message and any attachments you choose to send. Website delivery may involve technical information such as IP address, request time, requested page, browser information and security events. This corporate site does not provide an account, checkout or image-upload function.
Why information is used
Enquiry details allow us to answer questions and discuss requested business matters. The applicable lawful basis may be steps requested before an agreement, performance of an agreement, or legitimate interests in responding to correspondence. Technical processing supports secure, reliable website delivery. A legal obligation may require us to retain or disclose a particular record. Where a use requires consent, that use must be explained and consent obtained separately.
Providers and international transfers
Cloudflare delivers this website. Email and other service providers may process information needed to handle correspondence on our behalf. A processor acts under instructions appropriate to its service. Internet delivery or provider operations can involve processing outside Thailand; any international transfers for which we are responsible must use the conditions and safeguards applicable under the PDPA. We do not publish a visitor’s email message on this site.
Retention and deletion of data
We keep correspondence only for the period needed to handle the enquiry and any resulting relationship, subject to applicable legal duties or claims. Delivery and security records are subject to the provider’s operational controls and retention arrangements. You can ask us about retention or request deletion of data by email. Where a record has to be retained, the response will explain the relevant reason.
Your choices and rights
You may request access, correction, erasure, restriction, portability or objection where the PDPA provides the relevant right. Consent may be withdrawn for processing that relies on it. Send a description of the request to [email protected]. We may need proportionate information to identify the relevant record and verify the request. You may also raise a complaint with Thailand’s Personal Data Protection Committee (PDPC); official information is available at pdpc.or.th.
Security and incident handling
Access to enquiry records should be limited to the people and providers who need them. If a personal data breach affects this website’s processing, we assess the event and take the notification and response steps required by applicable Thai law. Please report suspected disclosure or misuse through our contact email without including passwords or sensitive documents.
Children and product services
This corporate site addresses company information and business enquiries. Parents or guardians can contact us if a child has sent personal information that needs attention. Use of Tale Studio is covered by the separate product privacy policy, including product accounts, uploaded material and AI processing. For account deletion or a product-specific data request, contact the same support email and identify it as a Tale Studio request.
Links and updates
Following a product or store link takes you to another service with its own notice. Product permissions and any App Tracking Transparency request are handled in the relevant app. App privacy labels and any applicable Data Safety disclosures are separate from this website notice. We will update this page when the corporate website’s processing changes; the effective date identifies the current version.